Terms of service
Last updated: February 19, 2026
OVERVIEW
This website is operated by Personality Matrix. Throughout the site, the terms “we”, “us” and “our” refer to Personality Matrix. We offer this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including our Refund Policy and Privacy Policy.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.
SECTION 3 - PRODUCTS AND PRICING
We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your monitor's display of any color will be accurate due to individual device calibration. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
SECTION 4 - ORDERS AND ON-DEMAND SUPPLY
We reserve the right to refuse any order you place with us. Note on Production: Personality Matrix operates on an on-demand supply logic to minimize environmental impact. Once an order is accepted and enters the production phase, we are unable to accommodate cancellation or modification requests. Please review your order carefully before submission. Your purchases are subject to return solely in accordance with our Refund Policy.
SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
SECTION 6 - THIRD-PARTY LINKS AND TOOLS
We may provide you with access to third-party tools (such as Shopify's platform) or links to third-party websites. We are not responsible for examining the content or accuracy and we do not warrant any liability for third-party materials or websites.
SECTION 7 - INTELLECTUAL PROPERTY
All content included on this site, including but not limited to text, graphics, logos, images, digital downloads, system frameworks, and collection names (specifically the MATRIX, COORDINATES, and MOMENTUM series), is the exclusive property of Personality Matrix and is protected by international copyright and intellectual property laws.
The compilation of all content on this site, as well as the unique arrangement and "system logic" of our offerings, is the exclusive property of Personality Matrix. You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service, or any visual/textual components of the Service, without express written permission from us. All rights not expressly granted herein are reserved by Personality Matrix.
SECTION 8 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights; (c) to upload or transmit viruses or any other type of malicious code; (d) to collect or track the personal information of others.
SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. In no case shall Personality Matrix, our directors, officers, or service providers be liable for any injury, loss, claim, or any direct or indirect damages arising from your use of the Service or any products procured using the Service.
SECTION 10 - SEVERABILITY AND TERMINATION
In the event that any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be severed from these Terms, and the remaining provisions shall remain valid and enforceable.
SECTION 11 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be submitted to the exclusive jurisdiction of the competent courts in The Hague, Netherlands.
SECTION 12 - CONTACT INFORMATION / SYSTEM IDENTIFICATION
Questions about the Terms of Service should be sent to us at hello@personalitymatrixstudio.com
Our legal identification is posted below:
Trade Name: Personality Matrix
Email: hello@personalitymatrixstudio.com
Physical address: Personality Matrix, Zwedenburg 286, 2591 BM Den Haag, Netherlands
Trade number(KvK): 99280426
VAT number: NL005379241B89